Frequently Asked Questions

HOW LONG DOES IT TAKE TO DESIGN A WEBSITE FOR MY BUSINESS?

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will make every effort to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. If you have the content for your site written before the design process begins, it will help in completing the project quickly. For most projects, we try to work within the 4-6 week time-frame. It varies from website to website based on the requirements. Contact us for a more accurate estimation for your business/organisation.

HOW MUCH WILL A WEBSITE COST?

The cost of a website varies depending on the size and complexity. A starter website containing a homepage, about page and contact page starts at €500 and is €50 for each additional page created after that. Contact us and we will be pleased to discuss with you, your website design requirements and give you a quotation based on your unique needs.

HOW MUCH WILL A RESPONSIVE WEBSITE COST?

A starter responsive website containing a homepage, about page and contact page starts at €700 and is €50 for each additional page created after that. Contact us and we will be pleased to discuss with you, your website design requirements and give you a quotation based on your unique needs.

HOW MUCH WILL AN eCOMMERCE WEBSITE COST?

A starter eCommerce website containing a homepage, about page, contact page, login system, payment gateway and database starts at €1500 and is €100 for each additional page created after that. Contact us and we will be pleased to discuss with you, your eCommerce website requirements and give you a quotation based on your unique needs.

HOW MUCH DOES APP DEVELOPMENT COST?

A starter mobile app containing a homepage, about page and contact page starts at €700 and is €50 for each additional page created after that. Contact us and we will be pleased to discuss with you, your app development requirements and give you a quotation based on your unique needs.

HOW MUCH DOES GAME DEVELOPMENT COST?

Game development costs depend on a long list of factors, the most common being the size and complexity of the project. Basic games start at €5000 and AAA titles can run into millions. Mobile game Angry Birds development costs (excluding marketing costs) exceeded $250,000 while Microsoft's AAA title Destiny's development cost was $500 million. Due to the long development times and high costs associated with this service it is generally only available to publishing companies and other software developers. Contact us for more information.

ARE THERE HIDDEN COSTS ASSOCIATED WITH WEB DESIGN SERVICES?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, we work hard so that the outlined price quote is strictly adhered to. Web design is very much an evolutionary process and often clients change the scope of a project once underway. If the need to alter the price quote arises, we will communicate this to you before any extra work is started.

HOW SHOULD I SUPPLY THE CONTENT FOR MY WEBSITE?

It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the copy in MS word or similar format. If this is not possible, we can help get your information ready for use on the website. We will also provide you instructions on how to upload the material via FTP or email.

ONCE YOU COMPLETE THE WEBSITE DESIGN, WHO OWNS THE WEBSITE?

Unlike other web design companies once the final payment is received, you will receive 100% ownership of your website. We will make all the files available for you to download. If your website is large and file sizes are very large, we will mail you a CD/Flash drive with all the files.

WILL WE NEED TO HAVE A FACE-TO-FACE MEETING TO BEGIN THE PROJECT?

In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs online via our secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect from your website.

DO YOU USE TEMPLATES TO DESIGN WEBSITES?

Absolutely not. All our sites are custom made and hand coded by us from the ground up to meet our high quality standards. Often templates do not meet client needs as their creative options are extremely limited because of their rigid structure. Due of their widespread use by other web design companies they also perform much worse in search engines like Google, Yahoo and Bing.

WILL MY WEBSITE DESIGN BE SEARCH ENGINE FRIENDLY?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc. To gain maximum visibility by the search engines, we highly recommend utilizing our comprehensive SEO services.

DO I NEED A DATABASE FOR MY WEBSITE?

This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work and the costs associated with it.

HOW DO I UPDATE MY WEBSITE?

There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself and your budget restrictions. Of course, we're always available to help you with any future additions and changes you would like. We will be glad to advise you which method will suit your needs.

If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask us to carry out these changes for you. Other methods which are frequently chosen are largely dependent upon how much data or information and pictures you have and how you store this information at present.

We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.

Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.

WILL EVERYONE SEE MY WEBSITE THE SAME?

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need some tweaking or re-evaluation.

CAN YOU PROVIDE ALL OUR WEB DESIGN AND HOSTING SERVICES?

Yes. We are your one stop shop providing all your web services. We setup your hosting through our web-hosting server partner. Our team will take care of the setup, configuration and maintenance of the website, E-mail addresses, domain registration and website installation. 

DOES MY HOSTING SUBSCRITION INCLUDE 24/7 TECH SUPPORT?

No. As the account administrator, only we have access to the server technical support.  In case of technical issues, simply e-mail or call us to report the issue and we will do our best to resolve any issue as quickly as possible.

WHAT IF I WANT TO SET UP AND MANAGE MY OWN E-MAILS AND WEB SETTINGS?

If you would like to be able to administer your own hosting account we can provide you with access to your online cPanel which will allow you to add, delete and modify E-mail addresses, FTP accounts and more. Contact us for more details.

DO I GET EMAIL ADDRESSES ASSOCIATED WITH MY WEBSITE?

Yes. You will receive custom email addresses with the domain of your website.  The amount of addresses you receive depends on the hosting package you subscribe to.

DO I HAVE TO HOST WITH YOU?

No. You are free to use any hosting service you wish.

CAN I SEE HOW MANY VISITORS I'VE HAD TO MY WEBSITE?

Yes. We can provide web tracking software which records where your visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

HOW MANY PAGES CAN I HAVE ON MY WEBSITE?

As many as you like. From a search engines point a view – the more the better!

DO YOU RE-DESIGN EXISTING WEBSITES?

Yes we do. We can re-design your site retaining your company corporate style or we can re-design to give you a complete new image.

WHAT SOFTWARE IS USED FOR DESIGN AND DEVELOPMENT?

For Web design, we use Macromedia Dreamweaver. Dreamweaver generates very clean HTML code that meets W3C validation standards compared to other products. In addition, we also use several in-house developed software to fine tune the code and to make sure it meets our company web design standards.

For Web graphics, we use Adobe Illustrator, Adobe Photoshop and Macromedia Fireworks because they provide clear, compressed graphics that load fast so as not to keep your visitors waiting.

For 3D modeling we use Autodesk Maya, Autodesk AutoCAD, SolidWorks and Zbrush.

WHAT ABOUT PAYMENT GATEWAY AND SHIPPING INTEGRATION ON eCOMMERCE WEBSITES?

We can integrate the most common payment gateways (PayPal, Google Checkout) on our eCommerce websites. We are open to discuss this with you and help you during the integration process. It may impact the amount of time we initially defined at the start of the project.

WHAT IS YOUR PAYMENT POLICY AND WHAT TYPE OF PAYMENTS DO YOU EXCEPT?

We receive 25% of your estimated total as a deposit prior to beginning work and the remaining 75% when the site is fully developed. We accept check, online transfer to our bank account and all popular credit cards including Visa, Mastercard and also Google Checkout and PayPal.